Thursday, August 13, 2026

Kalau Allah Dah Tahu Iblis Akan Jadi Jahat, Kenapa Allah Cipta Dia?

 

Pernah tak terfikir satu soalan yang agak disturbing?

Kalau Allah Maha Mengetahui, dan Allah sudah tahu Iblis akan melawan-Nya, menyesatkan manusia dan menjadi musuh kita… kenapa Allah cipta Iblis in the first place?

Kenapa tak simply… jangan cipta?

Kalau tak ada Iblis, bukankah hidup kita lebih senang?

Tak ada bisikan.

Tak ada godaan.

Tak ada syaitan kacau kita.

Semua orang jadi baik.

Sounds perfect, right?

Tapi bila fikir lebih dalam, mungkin kita sedang melihat soalan itu dari sudut yang salah.


Iblis sebenarnya bukan “monster” dari awal

Ramai daripada kita membayangkan Iblis macam watak jahat dalam movie.

Dari awal lagi memang evil.

Muka garang. Ada tanduk. Kerja dia cuma nak rosakkan manusia.

Tetapi al-Quran memberi gambaran yang jauh lebih interesting.

Iblis adalah daripada golongan jin. Ketika Allah memerintahkan supaya sujud kepada Adam, yang lain menurut perintah Allah tetapi Iblis enggan. Al-Quran sendiri menjelaskan bahawa Iblis ialah daripada kalangan jin. 

Kenapa dia enggan?

Sebab satu penyakit yang kita sendiri sangat familiar dengannya.

Ego.

Iblis berkata:

“Aku lebih baik daripadanya. Engkau menciptakan aku daripada api dan dia daripada tanah.”

— al-A‘raf 7:12 

Think about that.

Masalah Iblis bukan sebab dia tak tahu Allah wujud.

Dia tahu.

Masalahnya bukan sebab dia tak dengar arahan Allah.

Dia dengar.

Masalahnya ialah:

Dia rasa pendapat dia lebih baik daripada perintah Allah.

“Aku lebih baik.”

Tiga perkataan sahaja.

Tetapi di situlah bermulanya kejatuhan Iblis.


Dan di sinilah cerita ini mula kena dengan kita

Senang untuk kita baca kisah Iblis dan berkata:

“Teruknya Iblis.”

Tetapi wait.

Berapa kali dalam kehidupan kita sendiri kita melakukan versi kecil perkara yang sama?

Allah kata solat.

Kita kata:

“Nantilah… busy.”

Allah suruh jujur.

Kita kata:

“Ala… tipu sikit je.”

Allah suruh jangan sombong.

Dalam hati kita pula:

“Aku lagi bagus daripada dia.”

Allah suruh jaga batas.

Kita kata:

“Zaman sekarang lainlah…”

Different situation.

Different packaging.

Tetapi kadang-kadang ada pattern yang sama:

“Aku rasa cara aku lebih baik.”

That is the scary part.

Mungkin kisah Iblis sebenarnya bukan sekadar cerita tentang Iblis.

Ia juga mirror untuk kita.


Tapi kalau Allah dah tahu semua ini akan berlaku?

Inilah soalan besarnya.

Allah sudah mengetahui Iblis akan memilih untuk memberontak.

So why allow it?

Salah satu cara paling mudah untuk memahami perkara ini ialah dengan memahami choice = pilihan.

Allah mengetahui apa yang kita pilih.

Tetapi mengetahui pilihan seseorang bukan bermaksud memaksa pilihan itu.

Dan tanpa adanya kemungkinan untuk memilih jalan yang salah, apa maknanya kita memilih jalan yang betul?

Bayangkan satu robot.

Kita program:

“Say I love you.”

Robot itu jawab:

“I love you.”

Sweet?

Maybe.

Tetapi adakah robot itu benar-benar memilih untuk menyayangi kita?

Tidak.

Dia cuma ikut programming.

Now imagine seseorang sebenarnya boleh meninggalkan kita, boleh mengkhianati kita, boleh berkata “tidak”…

tetapi dia tetap memilih untuk setia.

Suddenly the choice means something.

Begitu juga kehidupan manusia.

Kita bukan robot yang hanya mempunyai satu button:

OBEY.

Ada nafsu.

Ada ego.

Ada godaan.

Ada dunia.

Ada bisikan Shaytan.

Dan di tengah semua itu…

kita memilih.


Shaytan sebenarnya tak ada remote control

Ini antara point yang paling membuka fikiran saya.

Kadang-kadang kita cakap:

“Syaitan buat aku buat benda ni.”

Macam Shaytan pegang remote control.

Tekan button:

SIN.

Dan kita terus bergerak.

Tetapi al-Quran memberi gambaran yang berbeza.

Pada Hari Akhirat nanti, Shaytan sendiri akan berkata bahawa dia sebenarnya tidak mempunyai kuasa memaksa manusia.

Dia hanya mengajak.

Manusia yang menyahut ajakan itu.

Dalam Surah Ibrahim 14:22, Shaytan berkata bahawa dia tidak mempunyai kekuasaan terhadap manusia kecuali dia menyeru mereka dan mereka menyahut seruannya. 

Wow.

Maksudnya?

Shaytan can whisper.

But he cannot force.

Dia boleh kata:

“Tak payahlah solat.”

Tetapi kaki kita yang tidak bangun.

Dia boleh bisik:

“Tipu je.”

Tetapi mulut kita yang bercakap.

Dia boleh bisik:

“Kau lagi hebat daripada dia.”

Tetapi hati kita yang memilih untuk melayan rasa itu.

Shaytan mengetuk pintu.

Tetapi kita yang decide nak buka atau tidak.


Tapi Allah bagi satu reassurance yang sangat besar

Dan di sinilah ada satu point yang bagi saya sangat comforting.

Allah bukan sekadar membiarkan Shaytan berkata:

“Aku akan cuba sesatkan manusia.”

Kemudian Allah tinggalkan kita begitu sahaja.

No.

Allah sendiri memberi satu assurance yang sangat besar.

Dalam Surah al-Hijr 15:42, Allah menegaskan bahawa Shaytan tidak mempunyai kuasa terhadap hamba-hamba-Nya, kecuali mereka yang memilih untuk mengikutinya.

Think about that for a moment.

Shaytan boleh cuba.

Dia boleh whisper.

Dia boleh menggoda.

Dia boleh buat benda salah nampak attractive.

Dia boleh datang lagi dan lagi.

Tetapi dia tidak memiliki kita.

It is almost like Allah is telling Shaytan:

“Go ahead. Try. But My true servants? You don't have authority over them.”

That is huge.

Sebab kadang-kadang kita bayangkan Shaytan terlalu powerful.

Macam bila dia datang, habislah kita.

Tak boleh lawan.

Tak boleh escape.

Tetapi al-Quran tidak menggambarkan dia begitu.

Malah Allah juga berfirman bahawa Shaytan tidak mempunyai kekuasaan terhadap mereka yang beriman dan bertawakal kepada Allah.

So yes…

Shaytan boleh mengetuk pintu.

Dia boleh mengetuk kuat.

Dia boleh berdiri di luar dan whisper:

“Bukalah…”

“Sekali je…”

“Tak apa…”

“Everybody does it…”

Tetapi ada satu perkara yang dia tidak ada.

Dia tidak mempunyai kunci.

The key is still in our hand.

Dan lebih penting lagi…

Allah is on our side.

Ini bukan kita lawan Shaytan seorang diri sambil Allah tengok dari jauh.

Allah beri petunjuk.

Allah beri doa.

Allah beri taubat.

Allah beri peringatan.

Allah beri jalan untuk kembali.

Dan Allah sendiri memberi reassurance:

Stay with Me. Trust Me. Shaytan does not own you.

Beautiful, kan?

Cuma ada satu perkara yang kita kena faham.

Ini bukan bermaksud orang beriman tak akan digoda.

Of course kita tetap akan kena whisper.

Kadang-kadang kuat.

Kadang-kadang berkali-kali.

Bezanya ialah:

Shaytan boleh suggest.
But he cannot force.

Shaytan boleh invite.
But he cannot drag us by the neck.

Dan bila kita berpaut kepada Allah…

Shaytan does not get the final say.

Dia boleh mengetuk pintu.

Tapi kita yang decide sama ada nak buka atau tidak.


Jadi apa fungsi godaan?

Al-Quran bertanya:

Adakah manusia menyangka mereka akan dibiarkan hanya dengan berkata, “Kami beriman,” tanpa diuji?

Tidak.

Allah mengatakan bahawa orang-orang sebelum kita juga telah diuji, sehingga nyata siapa yang benar dan siapa yang berdusta.

— al-‘Ankabut 29:2–3. 

Think of school.

Kalau cikgu bagi semua pelajar A tanpa exam…

bolehkah kita tahu siapa benar-benar faham?

Everybody gets A.

Nice.

But the grade means nothing.

Ujianlah yang menunjukkan apa yang sebenarnya ada dalam diri seseorang.

Begitu juga hidup.

Kita boleh kata:

“Aku percaya Allah.”

Easy.

Tetapi bagaimana bila duit tegah susah?

Bagaimana bila marah?

Bagaimana bila peluang untuk menipu ada depan mata dan nobody will know?

Bagaimana bila ego tercabar?

Bagaimana bila kita boleh buat dosa dan tak ada seorang pun nampak?

Di situlah pilihan menjadi nyata.


Shaytan bukan lebih kuat daripada Allah

Ini satu lagi perkara yang sangat comforting.

Selepas Iblis berjanji mahu menyesatkan manusia, Allah berfirman bahawa terhadap hamba-hamba-Nya, Shaytan tidak mempunyai kekuasaan ,  kecuali mereka yang memilih untuk mengikutinya. Al-Hijr 15:42. 

So jangan bayangkan kehidupan ini seperti:

Allah berada di satu side.

Satan berada di side lain.

50–50.

Good vs evil.

Dua kuasa besar fighting each other.

No.

Dalam Islam, Iblis tetap makhluk.

Dia bukan competitor Allah.

Dia tidak mempunyai kuasa independent.

Dia boleh menggoda.

Dia boleh membisik.

Dia boleh decorate dosa sehingga nampak menarik.

Tetapi dia tidak boleh mengambil alih kehendak kita.


Dan Allah tidak meninggalkan kita sendirian

Ini bahagian yang saya paling suka.

Shaytan whispers.

Allah guides.

Shaytan mengajak kita jatuh.

Pintu taubat masih terbuka.

Shaytan mahu kita putus asa.

Allah pula berkata:

“Berdoalah kepada-Ku, Aku akan memperkenankan untukmu.”

— Ghafir 40:60. 

Nabi Muhammad ﷺ juga mengingatkan bahawa Shaytan bergerak pada manusia seperti perjalanan darah dalam tubuh , satu gambaran betapa dekat dan berterusannya godaan itu. Hadith ini diriwayatkan dalam Sahih al-Bukhari dan Sahih Muslim. 

Tetapi dekatnya godaan tidak bermaksud kita helpless.

Itulah bezanya.

Shaytan whispers:

“Dah banyak sangat dosa kau. Tak guna berubah.”

Tetapi Allah membuka jalan pulang.

Shaytan berkata:

“Buat sekali je.”

Iman berkata:

“No.”

Shaytan berkata:

“Kau lebih baik daripada dia.”

Kita jawab dengan rendah hati:

“Allah lebih tahu siapa yang lebih baik.”

Itulah battle kita.

Mostly bukan battle besar macam dalam movie.

Tak ada sword.

Tak ada explosion.

Battle itu berlaku dalam hati…

sometimes several times a day.


Setiap kali kita sujud, ada sesuatu yang sangat symbolic berlaku

Ini antara thought  yang saya rasa sangat beautiful.

Apa yang Iblis refused to do?

Sujud.

Apa yang seorang Muslim lakukan berkali-kali setiap hari?

Sujud.

Think about it.

Setiap kali dahi kita menyentuh lantai, kita sedang melakukan sesuatu yang ego sangat tidak suka.

Kepala adalah antara bahagian paling tinggi tubuh kita.

Kita letakkan ia di tanah.

Dan kita berkata:

Subhana Rabbiyal A‘la.

Maha Suci Tuhanku Yang Maha Tinggi.

It is almost like saying:

“Ya Allah, bukan aku yang paling tinggi.

Engkau.”

Iblis berkata:

“Aku lebih baik.”

Seorang hamba yang sujud berkata:

“Allah lebih tinggi.”

Beautiful contrast, kan?


Maybe that is the real test

Esok pagi alarm Subuh berbunyi.

Badan kata:

“Sleep.”

Iman kata:

“Bangun.”

There is your test.

Kawan-kawan sedang gossip seseorang.

Mulut kita dah rasa nak join.

There is your test.

Ada peluang tipu sedikit dalam business.

Nobody will know.

There is your test.

Seseorang berjaya lebih daripada kita.

Tiba-tiba hati rasa:

“Apa hebat sangat dia?”

There is your test.

Bukan semua ujian datang sebagai tragedy besar.

Kadang-kadang ujian terbesar datang dalam keputusan yang hanya mengambil masa lima saat.

Nak jawab kasar atau diam?

Nak tengok atau alihkan pandangan?

Nak tipu atau jujur?

Nak maafkan atau simpan dendam?

Nak ikut ego…

atau ikut Allah?


Jadi… kenapa Allah cipta Iblis?

Mungkin soalan yang lebih berguna bukan:

“Kenapa Allah tidak cipta dunia tanpa godaan?”

Tetapi:

“Siapa aku apabila aku mempunyai pilihan?”

Kerana dunia tanpa pilihan mungkin lebih mudah.

Tetapi pilihan kita tidak lagi membawa makna yang sama.

Dalam dunia yang ada ego, nafsu dan godaan…

kita masih boleh memilih Allah.

Dan setiap kali kita memilih yang betul, walaupun susah, sesuatu sedang berlaku dalam diri kita.

Kita sedang membentuk siapa kita.

Perhaps Shaytan does not reveal that Allah has failed to protect us.

Perhaps temptation reveals who we choose to become.

Dan yang paling menarik…

Shaytan sendiri tidak boleh memaksa keputusan akhirnya.

Dia hanya whisper.

The final click is still ours.


So next time datang bisikan:

“Tak payahlah solat…”

“Tipu sikit je…”

“Kau lagi bagus daripada dia…”

“Allah takkan ampunkan kau…”

Maybe stop for a few seconds.

Smile.

And think:

Ah… this is the test.

Then choose.

Bukan sebab pilihan itu sentiasa mudah.

Tetapi sebab itulah ia dipanggil pilihan.

Dan mungkin persoalan sebenar bukan lagi:

“Kenapa Allah cipta Iblis?”

Tetapi persoalan yang jauh lebih personal:

“Bila Iblis berbisik kepada aku hari ini… siapa yang aku akan pilih?”

Wallahu a‘lam.


Thursday, July 30, 2026

If Life Is Full of Pain, Can It Still Have Meaning?


There are some questions we should not answer too quickly.

One of them is this:

If life is full of pain, can life still have meaning?

It is easy to speak about suffering from a comfortable place. It is easy to say, “Pain makes you stronger,” or “Everything happens for a reason,” when the pain belongs to someone else.

But some suffering is too heavy for simple words.

Imagine a four-year-old girl dying of bone cancer.

She is innocent.
She does not understand what is happening.
Her parents cannot save her.
Her mother will carry that wound for the rest of her life.

Any belief about life, truth, God, justice, or meaning must be able to stand inside that hospital room.

If it only sounds beautiful in a peaceful place, but collapses beside a dying child, then it is not strong enough.

So we must be honest.

Life is full of pain.

Not small pain only.
Not temporary discomfort only.
But deep, terrible, innocent pain.

Long before human beings existed, animals suffered. They were hunted, eaten alive, diseased, starved, and destroyed. Then human beings arrived and added something even darker: cruelty, betrayal, oppression, murder, war, abuse, and injustice.

So the case against life is not weak.

Pain is everywhere.

And much of it looks useless.

Pain Is Easy, Pleasure Is Fragile

There is another uncomfortable truth.

Pain and pleasure do not seem equally balanced.

Pain can arrive suddenly.

A phone call.
A diagnosis.
An accident.
A betrayal.
One message.
One medical result.
One knock on the door.

And life is never the same again.

But pleasure usually needs effort.

You plan it.
You wait for it.
You pay for it.
You arrange it.
You hope it goes well.

And even when it comes, it does not stay long.

The holiday ends.
The applause fades.
The meal is finished.
The achievement becomes normal.
The excitement slowly disappears.

Pain often feels cheap and abundant.

Pleasure feels expensive and temporary.

So anyone who says, “Life is mostly suffering,” is not speaking nonsense. There is something serious in that argument.

But that is not the end of the story.

Because suffering, when we look at it carefully, also reveals something.

Grief Hurts Because Love Is Real

Why does grief hurt so much?

Because love is real.

If you never loved anyone, you would never grieve anyone.

The pain of grief is not proof that love was meaningless. It is proof that love mattered.

You cry because someone precious was there.

You ache because someone irreplaceable has been taken from your life.

The wound is deep because the bond was deep.

So grief is not only pain.

It is also testimony.

It tells us:

“This person mattered.”

A stone does not grieve.

A machine does not mourn.

A human being grieves because a human being can love.

And love is not nothing.

Injustice Hurts Because Justice Feels Real

The same is true with injustice.

When someone cheats you, betrays you, abuses power, lies about you, steals from you, or harms the innocent, you do not feel only inconvenience.

You feel something stronger.

You feel:

“This is wrong.”

Not merely:

“I dislike this.”

But:

“This should not have happened.”

That is important.

If justice were only a personal opinion, injustice would not sting so deeply.

But it does.

Across cultures, across religions, across history, human beings keep crying out for justice.

Even people who deny moral truth still become angry when they are treated unfairly.

Even liars hate being lied to.

Even thieves do not want to be stolen from.

Even cruel people become outraged when cruelty is done to them.

This tells us something about the human heart.

We may break justice.

We may ignore justice.

We may twist justice when it suits us.

But we cannot fully escape the feeling that justice is real.

Disappointment Hurts Because Hope Is Real

Disappointment also tells us something.

You can only be disappointed if you expected something better.

A child expects love from a parent.

A friend expects loyalty from a friend.

A spouse expects faithfulness from a spouse.

A citizen expects fairness from leaders.

A patient expects care from those who are supposed to heal.

When these things fail, we suffer.

But our suffering shows that somewhere inside us, we believe life should be better than this.

We believe love should not betray.

We believe power should not abuse.

We believe the innocent should not be crushed.

We believe promises should mean something.

We believe goodness should matter.

So pain does not only show us what is broken.

Pain also shows us what we were made to value.

The Wound Is Painful Because Something Valuable Was There

This does not mean suffering is good.

It does not mean the death of a child is acceptable.

It does not mean betrayal is beautiful.

It does not mean injustice should be tolerated.

No.

Some suffering is terrible, and we should never decorate it with pretty words.

But suffering is not simple.

Many of our deepest pains exist because something good exists first.

Grief exists because love exists.
Injustice hurts because justice matters.
Disappointment hurts because hope lives inside us.
Betrayal hurts because trust is precious.
Loneliness hurts because relationship is meaningful.

The wound is painful because something valuable was there.

That does not justify the wound.

But it helps us understand why the wound matters.

Why Do We Protest Against Pain?

Here is the strange part.

If suffering is simply the natural condition of existence, why are we so shocked by it?

If pain is just normal reality, why do we protest?

We do not react to suffering the way we react to rain, gravity, or Tuesday.

We do not simply say:

“That is how things are.”

Instead, something inside us says:

“This should not be.”

A child should not die like this.

The innocent should not suffer like this.

The guilty should not escape like this.

The weak should not be crushed like this.

The grieving mother should not have to carry this pain forever.

That protest is important.

It may be one of the deepest signs inside the human soul.

Because our hearts react to suffering as if suffering is not the way things are supposed to be.

As if a rule has been broken.

As if reality is wounded.

As if the world, as it is now, is not yet the world as it should be.

Maybe the Protest Means Something

There are two ways to understand this.

The first possibility is that human beings are badly fitted to reality.

Maybe the universe does not care.

Maybe justice is not real.

Maybe love is only chemistry.

Maybe suffering has no final answer.

Maybe our protest against pain is just a strange accident inside the brain.

On that view, we are creatures who long for justice in a universe that has none.

We cry for meaning in a world that gives none.

We ask for fairness from a reality that never promised to be fair.

That is one possibility.

But there is another.

Maybe our protest is not a malfunction.

Maybe it is a sign.

Maybe we feel that suffering is wrong because suffering really is not the final shape of reality.

Maybe we long for justice because justice is real.

Maybe we grieve death as an enemy because death is not the final word.

Maybe we hunger for meaning because life is more than survival, pleasure, and decay.

Maybe this visible world is not the whole story.

Maybe there are accounts that are not settled here.

Maybe there is a deeper reality where love, justice, pain, and loss finally make sense.

This does not remove the pain.

But it changes the question.

Pain may not be proof that life is meaningless.

Our protest against pain may be a clue that life has a meaning beyond what we can fully see.

Do Not Use Meaning to Silence Pain

But we must be careful.

The idea that life has a deeper meaning can be abused.

Comfortable people can use it to silence suffering people.

They may say:

“Be patient.”
“Do not complain.”
“Everything happens for a reason.”
“Justice will come later.”
“Accept your suffering.”

That is wrong.

Belief in ultimate justice should never make us lazy about present injustice.

It should do the opposite.

It should make us more serious.

If we believe justice matters, then we must care about justice now.

If we believe suffering is not the final word, then we must still comfort the suffering now.

If we believe life has meaning, then we must treat every human life as meaningful now.

A belief that makes us ignore pain is not wisdom.

It is escape.

A belief that makes us less compassionate is not truth.

It is hardness pretending to be faith.

Pain Is Real, But It May Not Be the Whole Story

So where does this leave us?

It leaves us with honesty.

Life is full of pain.

Some of it is unbearable.

Some of it cannot be explained neatly.

Some of it should make us fall silent.

But pain is not the whole story.

Because inside pain, we also find love.

Inside injustice, we find the cry for justice.

Inside grief, we find the value of the person lost.

Inside disappointment, we find hope.

Inside suffering, we find a human heart that keeps saying:

“This is not how it should be.”

And maybe that voice matters.

Maybe that voice is not foolish.

Maybe that voice is not merely weakness.

Maybe that voice is pointing beyond this broken world toward something more complete, more just, and more true.

So do not deny pain.

Do not beautify it.

Do not explain it away too quickly.

But also do not ignore the strange and stubborn protest inside you that says:

“This should not be.”

That protest may be one of the deepest signs you carry.

It may be the part of you that still remembers justice.

It may be the part of you that refuses to believe that suffering gets the final word.

And perhaps, in the search for truth, that refusal is not a weakness.

Perhaps it is where the journey begins.


Interested in exploring these questions more deeply?

Find my latest book, BEFORE YOU BELIEVE: How to Search for the Truth Without Fooling Yourself.

Comment below if you would like to know more.



Monday, July 27, 2026

Nobody Can Really Know for Sure... Right?


A friendly note to my agnostic friends who feel there is just not enough evidence.

Let me start with a sentence I have heard so many times that I could probably recite it in my sleep.

"I believe there is something out there. Some higher power, maybe. But honestly, nobody can really know for sure. The universe is too big, and our small brains are too tiny to understand all of it."

Sound familiar? If you have ever said something like this, or thought it quietly while everyone around you seemed so certain about their religion, then this one is for you. No pressure, no shouting, no "you are going to hell." Just a chat, the way two friends might talk over teh tarik.

I recently came across a conversation between a Muslim and a young agnostic fellow named Joshua. Joshua said almost exactly the sentence above. And the way the conversation unfolded was so clean and so honest that I wanted to write it down in my own words. Because I think a lot of us are stuck at the same spot Joshua was stuck at, and we do not even realise it.

First, let us untangle two things that keep getting mixed up

Here is the thing Joshua kept doing, and I have done it too. He kept mixing up two completely different questions.

The first question is, can the human mind even understand the idea of a Creator? The second question is, is that idea actually true?

These are not the same question, but we treat them like they are.

When Joshua said "nobody can understand everything about the universe," he was making the first question sound impossible. And you know what, he is half right. Of course we cannot understand everything. Nobody is claiming that. I certainly cannot. You cannot. Even the smartest scientist on earth cannot.

But that was never the question.

The real question is smaller and much more answerable. Can your mind grasp the idea that there is a Creator, who is powerful, who knows things we do not, who is not stuck inside time and space the way we are, and who made all of this on purpose? Not "can you fully understand Him down to the last detail," but "can you understand the basic concept?"

And once you slow down and ask it that way, the honest answer is yes. Of course you can. You just did, while reading that sentence. It is not too complicated for a human mind at all.

So here is the first thing I want you to notice. "I cannot fully comprehend God" is true, but it is not actually an argument against God. Nobody asked you to comprehend Him fully. You are allowed to know that something exists without knowing every single thing about it. You know the sun exists without understanding every reaction happening inside it, right?

"But there is no evidence" ... are you sure about that?

The other thing Joshua said, and again, so many of us say this, was "there is no evidence."

I used to think this was the strongest card in the agnostic's hand. Turns out it might be the weakest.

Because here is the reply that stopped me. The clearest evidence any human being can ever see is the universe itself. You are standing inside the evidence. You are made of it.

Think about it for a second, without rushing to disagree. The universe is not a messy pile of random junk. It runs on incredibly precise laws. Gravity holds to the decimal point. Galaxies spin in order. There are systems inside systems, from electromagnetic waves right down to the way a single leaf feeds a tree. Scientists spend entire lifetimes just trying to describe a small corner of it, and they still cannot fully explain how finely tuned everything is.

Now, a made thing tells you about its maker. If you found a working handphone in the middle of the jungle, you would not say "wow, lucky how the sand and rocks arranged themselves into a working phone." You would know, immediately, that something intelligent made it.

The universe is a far more complicated thing than a handphone. So when we look at it, we are not looking at "no evidence." We are looking at a signature. And that signature points to something that has knowledge we cannot even access, power we cannot imagine, and that is not trapped inside time the way we are. In fact, whatever made time and space cannot itself be stuck inside time and space. Which means it knows the past, the present, and the future all at once.

That is a lot to read off from one universe. But it is honest reading. "No evidence" was never really true. We were just not looking properly.

Okay, a Creator. But why this Creator, and why this religion?

This is where it got interesting for me, because this is the exact question I would ask.

Fine, say we accept there is a Creator. That still does not tell you which religion, if any, got the message right. Anybody can stand up and say "I am God's messenger." So the fair question is, how do you check the claim?

The answer is the same way you check any big claim. You ask for evidence that a normal human being could not fake.

The old prophets came with what you might call live miracles for the people of their time. Moses and the sea. Jesus healing the blind, and being born without a father. Abraham thrown into the fire and walking out unharmed. These were things ordinary humans simply cannot do, done right in front of witnesses. That was the proof for the people who were there.

But there is a small problem with live miracles, if you think about it. They are amazing for the people standing there on that day. For us, sitting here centuries later, we can only hear the story. We cannot rewind and watch.

So for the final messenger, the argument goes, the evidence had to be a different kind. It had to be something that survives. Something you and I can still open up and check today, on our own, without needing to have been there.

The part that made me sit up: prophecies you can actually check

Here is one of those surviving evidences.

If the Creator truly knows the future, then He can tell His messenger about things that have not happened yet. And Prophet Muhammad, peace be upon him, made not one or two, but tens of these predictions. Specific ones. About specific people, specific places, specific events. Some of them due to happen hundreds of years after he had already passed away.

Let me give you just a few, so you see what I mean.

He told a man who had come to kill him that this man would one day wear the bracelets of the Persian emperor, the most powerful ruler on earth at the time. That man lived on, long after the Prophet died, all the way until the day the Muslims defeated the Persian empire, and he wore exactly that.

He said the poor, barefoot desert Arabs would one day compete with each other in building the tallest towers. Look at the Gulf today. The tallest building in the whole world, Burj Khalifa, sits right there in the Arabian desert.

He said the land of Arabia, all that dry sand, would one day become green with meadows and rivers again. That word "again" is interesting, because it means it used to be green in the past. Today NASA has articles about the greening of the Arabian peninsula, and researchers have found fossils and traces of ancient lakes showing that yes, long ago, that desert was full of water.

Now, here is why this matters, and why "aiya, coincidence lah" does not really work as an answer.

A coincidence can maybe explain one lucky guess. Maybe two. But not tens of them, all specific, all correct, spread across 1,400 years, with not a single one turning out false. And remember, every single prediction was a risk. If even one had gone wrong, the whole religion would collapse on the spot. A person who is just guessing does not bet his entire message on naming specific people and specific centuries. That is not how guessing works. That is how knowing works.

"But how do we know the book was not changed over 1,400 years?"

Good question. This was Joshua's worry too. So many mouths, so many hands, so many years. How do you trust that what you are reading now is really what was said back then?

For the Quran, the answer has two legs.

One is memorisation. From the time of the Prophet right up until tonight, there have always been people who memorise the entire Quran, word for word, letter for letter. Not a handful of people. Millions, alive today. In the month of Ramadan they stand and recite the whole thing from memory in the mosque, and if the person leading makes even a tiny slip in a vowel, the people behind him correct him instantly, because they have it memorised too. The joke, which is actually true, is that if every printed Quran on earth disappeared into the sea tomorrow, it could be written back out perfectly within the hour.

The second leg is the physical manuscripts. We have very old copies, carbon dated to the earliest years of Islam, some going back to the lifetime of the Prophet himself. The one in Birmingham. The ones in Sana'a. The one in Topkapi. Same text. When you compare them to the copy sitting on the shelf today, it matches.

So this is not a game of "trust me, bro." The book you would be testing is the same book. You can check it yourself.

Now here is the real reason most of us stay agnostic

I saved this for last, because I think it is the actual heart of the matter, and it has nothing to do with evidence.

Near the end, Joshua admitted something very honest. He said, more or less, "even after all this, maybe there are questions I do not know about yet, so I will just stay where I am."

I want to be gentle here, because I have used this exact line myself. But we have to be honest about what it really is.

"Maybe there is something out there I do not know, so I cannot commit to anything" is not a reason. It is a door that never closes. You can say it about literally anything, forever. Buy a house? Maybe there is a hidden problem I do not know about. Marry someone? Maybe there is something I have not discovered yet. Accept any truth at all? Maybe, maybe, maybe.

If "maybe there is an unknown" was a good enough reason to never decide, then you would never decide anything in your whole life. You would be frozen. Nobody actually lives like that. We commit to things all the time on good evidence, even while a tiny "what if" hangs quietly in the air. That is just what being a reasonable adult looks like.

So there is a difference, and it is a big one, between two kinds of "I am not sure."

The first kind is honest. "I have not really looked into this yet. Give me some time to actually read and check." That is completely fair. That is rational. Joshua had never even watched a single video, so of course he needed time. Nobody should be rushed into believing something they have not examined.

The second kind is not so honest. "There will always be something I do not know, so I will stay agnostic forever, no matter what I find." That one is not caution. That is just a comfortable place to hide so you never have to make a choice.

So what do I actually want to say to you?

Just this.

You do not have to accept anything today. Nobody is standing over you with a stopwatch. But do not let "nobody can really know" become the blanket you pull over your head so you can go back to sleep. It sounds humble, but a lot of the time it is just avoidance wearing a nice coat.

If a Creator made this universe, and if He left us evidence we can actually check, then the honest thing, the brave thing, is to go and check. Not to decide the answer in advance. Not to declare "no one can know" before you have even looked.

And here is a comforting thought to end on. Even if you stumbled onto the truth completely by accident, by pure chance, it would still be the truth. How you found it does not change what it is. So there is no shame in where you are starting from, or how you got here, or that you still have questions. Questions are good. Questions are the whole point.

Just be honest with yourself, and actually go and look.

That is all any of us can ask.

 

Thursday, July 23, 2026

The Mind and the Heart in Searching for Truth

When we search for truth, we usually think we only need the mind.

We say, “Use logic.”
“Follow the evidence.”
“Think carefully.”
“Do not be emotional.”

All of that is important.

But it is not enough.

A human being does not search for truth with the mind alone. We also search with the heart. And if we are honest, both the mind and the heart can help us , but both can also fool us.

So the real seeker of truth must learn to listen to both.

Not blindly.
Not emotionally.
Not arrogantly.

But carefully.

Think of the mind and the heart like two witnesses in a court. Each one gives testimony. Each one sees something important. But each one must also be questioned, because both have made mistakes before.

The First Witness: The Mind

The mind means reason, logic, evidence, argument, and careful thinking.

The mind is powerful because it helps us ask:

“Does this make sense?”

For example, someone says, “I am always honest,” but you know they have lied many times.

Your mind says:

“Wait. That does not match.”

Or someone says, “This belief is true,” but the evidence is weak.

Your mind says:

“Slow down. Show me the reason.”

This is why the mind is necessary. It protects us from confusion. It checks contradictions. It asks for evidence. It refuses to accept everything simply because it sounds nice or familiar.

Without the mind, we can easily be fooled.

But the mind also has a danger.

The mind can become like a clever lawyer. Instead of searching for truth, it may defend what we already want to believe. It can create smart excuses for our pride, our desires, our culture, our group, or our comfort.

Sometimes we think we are being logical, but actually we are only defending ourselves.

So the mind is useful.

But it is not perfect.

The Second Witness: The Heart

The heart does not only mean emotion.

The heart also means conscience, intuition, moral sensitivity, inner recognition, and that deep feeling inside us that sometimes notices something before the mind can explain it.

The heart helps us ask:

“Does this feel deeply right or wrong?”

For example, a mother may sense that something is wrong with her child before anyone tells her.

Or you may walk into a room and immediately feel that something bad has happened there, even before anyone explains anything.

Sometimes the heart reads the situation quickly. It notices tone, silence, facial expression, atmosphere, pain, sincerity, or danger before the mind has arranged everything into words.

So the heart is not useless. It is not something to throw away.

The heart can recognise things.

It can recognise beauty.
It can recognise cruelty.
It can recognise sincerity.
It can recognise guilt.
It can recognise love.
It can recognise when something inside us is not at peace.

But the heart also has a danger.

The heart can be wrong.

It can confuse desire with truth.
It can confuse fear with wisdom.
It can confuse hatred with moral clarity.
It can confuse attraction with love.
It can make us feel absolutely certain about something false.

A person in love may ignore every warning sign because the heart wants the story to be true.

A person who hates another group may feel morally right even while being unfair.

A cruel person may even feel certain that they are doing the right thing.

So the heart is powerful.

But it is also dangerous when left alone.

The Mind Can Show the Road, But the Heart Makes You Walk

There is another reason why we need both.

The mind can show us the road, but the heart is what makes us walk.

Logic can tell you what is right.
But logic alone may not give you the courage to do it.

Your mind may know:

“I should apologise.”

But your heart must become humble enough to actually say:

“I am sorry.”

Your mind may know:

“This habit is bad for me.”

But your heart must care enough to change.

Your mind may know:

“This truth is important.”

But your heart must love the truth enough to follow it, even when it costs you something.

This is why truth is not only an intellectual matter. It is also a moral matter. It is not only about what you can understand. It is also about what you are willing to accept.

Sometimes people do not reject truth because the argument is weak.

Sometimes they reject it because the truth asks too much from them.

It asks them to change.
It asks them to admit they were wrong.
It asks them to let go of pride.
It asks them to leave comfort.
It asks them to become honest.

And that is where the heart becomes important.

Do Not Trust Only One Witness

The safest way is not to trust the mind alone or the heart alone.

The mind without the heart can become cold, clever, and dishonest.

It may win arguments but lose wisdom.

The heart without the mind can become emotional, confused, and easily fooled.

It may feel deeply but see wrongly.

So the honest seeker must let each one check the other.

When your reason says something is true, and your heart also recognises it as deeply right, you should pay serious attention.

Not because it is automatically 100% proven.

But because two different parts of you are pointing in the same direction.

That matters.

But when the mind and heart disagree, do not ignore the disagreement. Treat it like an alarm bell.

For example:

Your mind says:

“This argument is strong.”

But your heart says:

“I do not want this to be true.”

Then ask yourself:

“Am I rejecting this because it is false, or because accepting it would cost me something?”

Or maybe your heart says:

“This feels right.”

But your mind says:

“The evidence is weak.”

Then ask yourself:

“Is my heart seeing something real, or am I only following desire?”

These are not easy questions.

But they are honest questions.

And truth usually asks for honesty before it gives clarity.

Searching With the Whole Self

To search for truth properly, we need both head and heart.

We need the head to think clearly.

We need the heart to feel honestly.

We need reason so that we do not become foolish.

We need conscience so that we do not become cold.

We need logic to test our feelings.

We need the heart to soften our pride.

The mind asks:

“Is this true?”

The heart asks:

“Am I willing to follow it if it is?”

Both questions matter.

Because truth is not only something to be understood.

Truth is something to be lived.

So search with your mind.

But do not silence your heart.

And listen to your heart.

But do not abandon your mind.

Let both speak.

Let both be questioned.

Let both correct each other.

Because a person who searches with only the mind may become clever but not sincere.

And a person who searches with only the heart may become sincere but easily misled.

The better path is to search with both.

Think carefully.
Feel honestly.
Question yourself deeply.
And when the mind and the heart, after being tested, begin to point in the same direction , stop, look carefully, and pay attention.

You may be standing near something true.

Interested in exploring these questions more deeply?
Find my latest book, BEFORE YOU BELIEVE: How to Search for the Truth Without Fooling Yourself.
Comment below if you would like to know more.




Saturday, July 18, 2026

You Were Not Born a Sinner

 Why Islam rejects the doctrine of Original Sin, and what the story of Adam is really about

The other day I was listening to a conversation between two friends, a Christian named Dan and a Muslim, and Dan asked a question that I think a lot of people quietly carry around without ever saying out loud.

He said, look, Islam and Christianity share the same story. Adam, Eve, the garden, the forbidden tree. So where does Islam actually stand on the doctrine of Original Sin?

It is a fair question. And the answer says a lot about how Islam sees you, me, and every newborn baby that has ever taken its first breath. So let me try to unpack it here, slowly, in plain language, the way I understand it.

The story we both know

Most of us grew up with some version of this. God places Adam and his wife in a beautiful garden and gives them one simple instruction, do not eat from this one tree. Then along comes Satan, whispering, tempting, promising. They eat. And everything changes.

So far, Muslims and Christians are more or less telling the same tale. But the moment you ask what that eating actually did, the two roads split, and they split hard.

In the Christian understanding, and I say this with respect because it is a belief held sincerely by millions, that one act was not a slip. It was the Fall. It broke human nature itself. From that moment, every human being is said to arrive in the world already stained, already guilty, already carrying a sin they personally never committed. The baby in the cradle, on this view, is born a sinner. And because of that inherited guilt, humanity needs rescuing, which is where the whole idea of the cross eventually comes in.

Islam looks at the very same garden and reads the story completely differently.

In the Quran, it was a slip, not a Fall

Here is the first thing that jumps out at you. When the Quran describes what happened, it does not reach for the language of catastrophe. It uses the word zalla, which simply means to slip. "So Satan caused them to slip out of it" (al-Baqarah 2:36). A slip. Like your foot catching on a wet floor. A mistake, not the shattering of the human soul.

And notice something else. The Quran does not dump the blame on the woman. This matters. In the popular reading of the Bible, it is Eve who is deceived, Eve who hands the fruit to Adam, Eve who becomes the source of all the trouble. Islam does not tell it that way. In the Quran, Satan goes after both of them, both of them eat, both of them are responsible, and here is the beautiful part, both of them are forgiven.

Because what happens next in the Quran is really the whole point of the episode. Allah does not curse them and walk away. Instead, "Adam received words from his Lord, and He accepted his repentance" (al-Baqarah 2:37). God actually taught Adam how to come back. And the words Adam and his wife said are recorded for us, a du'a so tender that Muslims still whisper it today, "Our Lord, we have wronged ourselves, and if You do not forgive us and have mercy on us, we will surely be among the losers" (al-A'raf 7:23).

Read that again. They slipped. They owned it. They turned back to God. And God forgave them.

So in the Islamic telling, the takeaway is not "humanity is now broken forever." The takeaway is "this is what you do when you sin." It is a lesson in repentance, handed to the very first human beings before they even set foot on earth, so that all of us, their children, would know the way home.

Earth was never a punishment

Now here is the part that, honestly, changed the way I see the whole thing.

A lot of people, Muslims included, picture Adam living happily in paradise, eating the fruit, and getting kicked out onto earth as his punishment. Earth as the prison. Earth as the sentence for a crime.

But that is not what the Quran says at all.

Long before Adam ate anything, before there was any tree or any slip, Allah announced His plan to the angels. He said, "Indeed, I will place upon the earth a khalifah" (al-Baqarah 2:30). A khalifah means a successor, a representative, a caretaker, someone who would live on earth and carry out God's will there. On the earth. Not in heaven. That was the plan from day one.

The angels, hearing this, asked the obvious question, will You really put someone down there who will spill blood and cause corruption? And Allah simply answered, "Indeed, I know that which you do not know" (al-Baqarah 2:30).

So sit with what this means. Coming down to earth was not God's angry reaction to a bad decision. It was the entire point of the human project from the very beginning. Adam was always meant to come here. The garden was the classroom. Earth was the real assignment. When the Quran says "Go down from it, all of you" (al-Baqarah 2:38), it is not slamming a door behind a disgraced criminal, it is starting the mission.

That single shift changes the emotional colour of the whole story. You are not the descendant of a convict serving out his sentence on a prison planet. You are the descendant of a khalifah, placed here on purpose, with a job to do.

You cannot punish someone who did not understand

There is another thread in that conversation between Dan and his Muslim friend that I keep coming back to, because it is so simple that a child could follow it.

The Bible calls the forbidden tree the tree of the knowledge of good and evil, and it says that after eating, Adam and Eve gained that knowledge (Genesis 3). But pause there for a second. If they only gained the knowledge of good and evil after eating, then at the moment they reached for the fruit, they did not yet fully grasp that what they were doing was evil.

The Muslim gave a lovely example. Imagine you have an infant. You tell the baby, do not drop the bottle. The baby, being a baby, drops the bottle anyway. Now, do you drag that child into court and pass a lifelong judgment on it? Of course not. The baby does not understand right from wrong yet. You can gently stop it, but you cannot hold it morally guilty, because guilt requires understanding.

This is exactly how Islam sees accountability. You are only answerable for what you genuinely know to be wrong. The Prophet, peace be upon him, said the pen is lifted from three people, the one who is asleep until he wakes, the child until he reaches maturity, and the one who has lost his mind until he recovers. A child is simply not held to account until he grows old enough to know better.

So the idea that a perfect man, who did not even possess the full knowledge of good and evil, committed a sin so enormous that it condemns every baby born after him, well, it is worth asking honestly whether that is really justice.

Nobody was on the call

And that brings me to maybe the cleanest point of all.

Did you eat from that tree? Did I? Were you and I somewhere in the background, on some group call with Adam and Eve, casting our vote before they reached for the fruit? Obviously not. We were not there. We had nothing to do with it.

The Quran states this principle again and again, in more than one place, "No bearer of burdens shall bear the burden of another" (Fatir 35:18). Your sin is yours. My sin is mine. Nobody inherits anybody else's account. There is no such thing, in Islam, as being born already in debt for something that happened thousands of years before you existed.

Instead, Islam says every single child is born in a state of fitrah, a pure, clean, natural disposition, already leaning toward its Creator. The Prophet, peace be upon him, said every child is born upon the fitrah, and then it is his parents who make him a Jew, a Christian, or a fire worshipper. In other words, you did not arrive here broken. You arrived here whole. Life is simply what you choose to do with that.

Why all of this matters

I know some people will read this and shrug, thinking it is just theology, just an old argument between two religions. But it is bigger than that, because how you answer this one question quietly shapes how you see your own soul.

If you believe you were born guilty, then you spend your life trying to pay off a debt that was never yours, and you need someone else to clear it for you. Take away the idea of Original Sin, and honestly, a lot of the structure built on top of it starts to wobble too. That is a longer conversation, and it is exactly where Dan and his friend drifted next, into the question of Jesus himself, whether he was God walking the earth or a mighty messenger sent to point people back to the one God. But I will save that for another post.

For now, sit with this instead. In Islam, you were not born a sinner. You were born clean. Nobody's mistake is stapled to your record. And the very first thing God ever taught a human being was not shame. It was how to turn back, and be forgiven.

That, to me, is a merciful way to begin a life.

Monday, June 15, 2026

Even the Boss Gets Moody: A Morning Chat About Being Your Own Boss


One morning an old friend called me. Simple question, where do I usually stay when I go for a holiday in Port Dickson. I gave the usual answer, just a standard hotel with its own beach. But since his family is big, I suggested an apartment instead, more comfortable and more worth it.

This friend of mine owns a western food restaurant in Kemaman. Not working for someone else anymore, he took the step to run his own business quite some time ago. So I teased him a bit, "What's there to worry about, you're the CEO now, go and enjoy yourself. You have plenty of staff, let them handle it."

He laughed, then said something that made me pause for a moment.

"I'm not running Megah Holding. I can't just hop on a flight with a driver sending me to the airport. This is a small business. I still have to monitor my staff, still have to supervise this and that."

From there, we started a long chat about something many people think is easy, but is actually never easy. Which is being the boss.

Once Scared of the Boss, Now He's the Boss

He told me, back when he worked under someone, life was always filled with fear. Scared of getting scolded, scared of not meeting the boss's expectations. He still remembers his old boss's face, sometimes moody, stressed, like carrying the whole world on his shoulders.

Now he's the boss himself. No one above him to mess up his head with orders. "My only boss now is the customer," he said. But funny thing is, he still has his moody days too.

And that's when he finally understood something. Even with no one above you, managing the people below you is a pressure that is just as heavy.

This is actually something many people miss. When we work for a salary, we feel the pressure comes from above. But when we become the boss, the pressure comes from below, from the side, from every direction at once. In HR, there's a term for this load, it's called emotional labour, the work of managing emotions. A small business owner doesn't just think about profit and loss, he has to manage the staff's emotions, the customers' emotions, and his own emotions all at the same time. All three at once, every single day.

Free, But Freedom That Comes With a Price

"It really is nice being the boss," he admitted. You can wear what you like, come in when you like. No one to question you.

But then he added one line that I think was the most mature thing he said the whole conversation. "That freedom has a price. Because now I'm the one who has to answer for everything. And I become the example for my staff."

This is true. In management, there's a concept called tone at the top. It means the attitude and discipline of the person at the very top will spread downwards. If the boss is always late, the staff start to feel being late is normal. If the boss cuts corners, the staff follow. So a boss's freedom isn't really freedom, it's a responsibility wearing the mask of freedom.

The Real Challenge, Managing People

When we got to the topic of staff, the real stories came out.

"Workers now are not like before," he said. Even the generation factor is something a boss has to think about. Many of them are Gen Z. Once he scolded a worker for playing with his phone in front of a customer and gaming during work hours. That same evening, the kid just didn't show up for work anymore. Gone, just like that.

I think a lot of small business owners can relate to this story. But to be fair, this isn't entirely the generation's fault. HR studies show that Gen Z don't actually hate work, they just respond differently to how they're corrected. They look for more meaning in their work, they're more sensitive to how they're treated, and they pull back faster if they feel unappreciated. So the old way, scolding hard in front of others, often backfires. The correction itself isn't wrong, but the way the message is delivered needs to change.

Two Types of Workers a Boss Must Know

After running the business for a while, my friend has gotten good at reading the types of staff he deals with.

The first type, the workers who do a great job, usually come from among the students. They work part time during semester breaks. Their minds are proactive, they understand instructions, they keep time, and they have good work manners. These ones have ambition, they have dreams. The problem is, because they have bigger dreams elsewhere, a job like this is only temporary for them. So this group is limited, and hard to find.

The second type, the ones who are plenty and who want to work long term, are usually the ordinary kids. Some dropped out of school, some are the motorbike gang, the vape boys. Their way of thinking is a little different, and they're honestly not as easy to handle as the first group.

But this is where I saw an opportunity my friend himself might not have noticed. In HR, this second group is actually a long term asset if managed properly. The first group is good, but they're a flight risk, they will surely fly off. The second group, if the boss is willing to invest a little, give some training, give some trust, give them a reason to feel valued, they're the ones who will become the backbone of the business. Many business owners fail because they only look for workers who are already good, when the real skill of a boss is shaping an ordinary worker into an extraordinary one.

Closing, Running Away Isn't Always Easier

At the end of our chat, he admitted he hasn't gone on a holiday in a very long time. Probably because he's been too busy running the business that he forgot to rest.

And that's when I started to realise something. Back when we worked for a salary, we always complained. Tired of working under someone, tired of following orders, tired of getting scolded. We imagined working for ourselves as some kind of beautiful freedom.

But when you really become the CEO, even the CEO of a small shop, the pressure doesn't go away. It just changes shape. Before, we worried about losing our job. Now we worry about losing staff, losing customers, losing profit.

Maybe the lesson isn't about which is easier, working for yourself or working for someone. It's about accepting the fact that every choice carries its own weight. The point isn't to run away from pressure, but to choose the pressure you're truly willing to carry, for something you truly believe in.

And sometimes, even the CEO of a small shop needs to stop for a while, bring his family to Port Dickson, and remember why he started all this in the first place.


Have you ever been in a similar situation and experienced being your own boss?  Drop your thoughts below. 

Shamyl Shalyzad, PhD, is a freelance writer, HR advisor, and social science researcher. He resides in Seremban, Negeri Sembilan

Boss Pun Boleh Moody: Sembang Pagi Pasal Cabaran Kerja Sendiri


Satu pagi seorang sahabat lama telefon. Soalannya ringkas, kalau bercuti di Port Dickson, biasa stay kat mana. Saya jawab biasa-biasa saja, hotel standard yang ada pantai sendiri. Tapi sebab keluarga dia ramai, saya cadangkan apartment, lagi selesa, lagi berbaloi.

Kawan saya ni pemilik sebuah restoran western food di Kemaman. Bukan kerja makan gaji lagi, dah lama dia ambil langkah berniaga sendiri. Jadi saya pun usik dia, "Apa nak risau, awak CEO sekarang, pergi la jalan-jalan. Staf ramai, biar mereka uruskan."

Dia ketawa, kemudian jawab sesuatu yang buat saya terdiam sekejap.

"Aku bukan urus Megah Holding. Bukan boleh senang-senang naik flight, ada driver hantar ke airport. Ini bisnes kecil. Aku tetap kena monitor staf, kena supervise itu ini."

Dari situ, mula la kami berborak panjang pasal sesuatu yang ramai orang ingat senang, tapi sebenarnya tak pernah senang. Iaitu jadi bos.

Dulu Takut Bos, Sekarang Dia Pula Jadi Bos

Dia cerita, dulu masa kerja bawah orang, hidup selalu dalam ketakutan. Takut kena marah, takut tak capai expectation bos. Dia masih ingat lagi muka bos dia yang kadang-kadang moody, stres, macam memikul satu dunia atas bahu.

Sekarang dia sendiri jadi bos. Tak ada lagi orang atas nak serabutkan kepala dia dengan arahan itu ini. "Bos aku sekarang cuma customer," dia kata. Tapi yang peliknya, dia pun ada hari-hari moody.

Dan di situlah dia baru faham satu benda. Walaupun tak ada sesiapa di atas, mengawal selia orang bawah pun satu tekanan yang tak kurang hebatnya.

Ini sebenarnya benda yang ramai orang terlepas pandang. Bila kita kerja makan gaji, kita rasa tekanan datang dari atas. Tapi bila jadi bos, tekanan datang dari bawah, dari sisi, dari semua arah sekali. Dalam bidang HR, ada satu istilah untuk beban ni, namanya emotional labour, kerja menguruskan emosi. Bos bisnes kecil bukan saja kena fikir untung rugi, dia kena jaga emosi staf, emosi customer, dan emosi sendiri serentak. Tiga-tiga sekali gus, tiap-tiap hari.

Bebas, Tapi Bebas Yang Ada Harga

"Memang best jadi bos," dia akui. Boleh pakai apa yang suka, datang waktu yang suka. Tak ada siapa nak tanya.

Tapi dia tambah satu ayat yang saya rasa paling matang sepanjang perbualan kami. "Kebebasan tu ada harganya. Sebab sekarang aku yang kena jawab semua. Dan aku jadi contoh kepada staf bawah."

Ini betul. Dalam pengurusan, ada konsep namanya tone at the top. Maksudnya, perangai dan disiplin orang paling atas akan menular ke bawah. Kalau bos selalu lewat, staf pun rasa lewat tu biasa. Kalau bos potong jalan, staf pun ikut. Jadi kebebasan seorang bos sebenarnya bukan betul-betul bebas, ia satu tanggungjawab yang menyamar sebagai kebebasan.

Cabaran Sebenar, Menguruskan Manusia

Bila sampai bab staf, barulah keluar cerita sebenar.

"Pekerja sekarang bukan macam dulu," dia kata. Faktor generasi pun bos kena fikir. Ramai budak Gen Z. Pernah sekali dia tegur seorang staf sebab main handphone depan customer dan main game masa kerja. Petang tu juga budak tu terus tak datang kerja lagi. Hilang macam tu saja.

Saya rasa ramai peniaga kecil boleh relate dengan cerita ni. Tapi kalau kita nak adil, ini bukan sepenuhnya salah generasi. Kajian HR menunjukkan Gen Z bukan benci kerja, mereka cuma respon berbeza terhadap cara teguran. Mereka lebih cari maksud dalam kerja, lebih sensitif pada cara dilayan, dan lebih cepat undur kalau rasa tak dihargai. Jadi cara lama, iaitu tegur keras depan orang, selalunya jadi bumerang. Bukan teguran tu salah, tapi cara hantar mesej tu yang kena ubah.

Dua Jenis Pekerja Yang Bos Kena Kenal

Lepas lama berniaga, kawan saya ni dah pandai baca jenis staf yang dia hadap.

Jenis pertama, budak-budak yang kerja bagus, selalunya dari kalangan student. Kerja part time masa cuti semester. Otak mereka proaktif, faham arahan, menepati waktu, dan ada adab kerja. Mereka ni ada wawasan, ada cita-cita. Masalahnya, sebab mereka ada cita-cita lain yang lebih besar, kerja macam ni cuma sementara buat mereka. Jadi golongan ni terhad, dan susah nak cari.

Jenis kedua pula, yang ramai dan yang nak kerja lama, selalunya budak-budak biasa. Ada yang tak habis sekolah, geng motor, mat vape. Aras pemikiran mereka lain sedikit, dan memang bukan senang nak handle macam golongan pertama tadi.

Tapi di sinilah saya nampak satu peluang yang kawan saya sendiri mungkin tak perasan. Dalam HR, golongan kedua ni sebenarnya aset jangka panjang kalau diurus betul. Golongan pertama bagus, tapi mereka flight risk, memang akan terbang. Golongan kedua pula, kalau bos sanggup melabur sedikit, beri latihan, beri kepercayaan, beri sebab untuk mereka rasa dihargai, merekalah yang akan jadi tulang belakang bisnes. Ramai peniaga gagal sebab mereka cuma cari pekerja yang dah sedia bagus, sedangkan kemahiran sebenar seorang bos ialah membentuk pekerja yang biasa jadi luar biasa.

Penutup, Yang Lari Pun Tak Semestinya Lebih Senang

Hujung perbualan, dia mengaku dia dah terlalu lama tak bercuti. Mungkin sebab terlalu sibuk menguruskan bisnes sampai lupa nak berehat.

Dan di situ saya mula sedar satu benda. Dulu masa kerja makan gaji, kita selalu merungut. Penat bawah orang, penat ikut arahan, penat kena marah. Kita bayangkan kerja sendiri tu satu kebebasan yang indah.

Tapi bila betul-betul jadi CEO, walau CEO kedai kecil sekalipun, tekanan tu tak hilang. Ia cuma bertukar bentuk. Dulu kita risau hilang kerja. Sekarang kita risau staf hilang, customer hilang, untung hilang.

Mungkin pengajarannya bukan tentang mana lebih senang, kerja sendiri atau kerja bawah orang. Tapi tentang menerima hakikat bahawa setiap pilihan ada beban tersendiri. Yang penting bukan lari dari tekanan, tapi pilih tekanan yang kita betul-betul sanggup pikul, demi sesuatu yang kita betul-betul percaya.

Dan kadang-kadang, seorang CEO kedai kecil pun perlu berhenti sekejap, bawa keluarga ke Port Dickson, dan ingat semula kenapa dia mula semua ni.